It can be used for personal or business communication and is an extremely popular way to communicate with friends, family members, colleagues, or customers. It negates the need for cell phone coverage, relying purely on the internet, and is often used in place of email, SMS, and phone calls. It enables two or more people to have a conversation through a chat window or interface, regardless of their physical location. Instant messaging may be ubiquitous in the age of the smartphone, but that doesn’t mean we all understand exactly what it is and how it works! At its core, Instant messaging (IM) is a form of communication that allows people to exchange text-based messages in real-time. Technology software moves at a fast pace, so the best solution for today might not be the best solution for tomorrow. As new solutions come to the market, we will continually update it, so bookmark this page and check it often. In this article, we take a look at some of the best solutions for instant messaging in the workplace and lay out their pros, cons. When deployed and used correctly, an instant messaging tool for business can be a vital piece of your ability to stay in touch with your employees and colleagues while also fostering productivity. One of the most critical tools that companies with a remote workforce need is proper instant messaging. That’s why companies should have the right tools to keep team communication and collaboration as efficient remotely as from the office. People have learned that working from home can provide a healthy work life balance, but sometimes being at home doesn’t give you the same communication with colleagues as the office. However, the challenges of working from home has both its positives and negatives, particularly when it comes to working together as a team. Over the past few years, many of us have gone from working 100% in the office to 100% at home, and now are transitioning to a whole range of hybrid routines that combine some of both.
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